NEW Emergency Notifications - Voyent Alert!

Posted: January 15, 2020

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New Emergency Notification System Coming to the District of Tofino

Beginning in early 2020, the District of Tofino will begin switching to an improved emergency notification platform called “Voyent Alert!” to replace the One Call Now system.

To limit notification fatigue, Voyent Alert! allows users to choose their favourite notification method, whether you prefer emails, texts, phone calls, or mobile app alerts. Voyent Alert! also allows subscribers to create and track multiple locations such as “Wickaninnish School”, “Chesterman Beach”, or “My House” in order to deliver content that is customized to the recipient’s saved locations and circumstances - something that the One Call Now service is not capable of.

Best of all, existing One Call Now users will not have to re-register!  You'll continue to be covered by One Call Now during the transition. 

No Longer Testing One Call Now

The District of Tofino will no longer be testing One Call Now with the tsunami siren tests on the first Friday of each month (NOTE: No One Call Now test on February 7th!), however the system will still be accessible in the event of an emergency during the transition period.  As we phase out One Call Now, we will begin testing the Voyent Alert! system on the first Friday of each month with the tsunami sirens. 

First and foremost, it is the District’s goal to ensure the public has access to trusted, timely and accurate information to ensure their own safety and that of their family and loved ones. District staff are working with the service provider to ensure the transition is will be as simple and user-friendly as possible over the coming months.

To learn more about the new system and why we're making the switch, visit:

Contact Us

Keith Orchiston
Emergency Program Coordinator

(T) 250-725-3229 ext. 708
(F) 250-725-3775
(E) korchiston@tofino.ca

Follow @TofinoEmergency