Recreation

Visit PerfectMind and set up your new account. You will need a current e-mail address to create your login, your full address, telephone number, names, and birthdates of all family members that will be linked to the account.

You can reset your password by clicking the Forgot Password link on the login page. Enter your e-mail address and click reset. You will receive an e-mail with further instruction. If you receive an error message, please e-mail recreation for assistance.

Visit PerfectMind and login to your account. Under the Program Registration tab, you can browse programs by category. Click on the desired category. The available activities will be listed. Click on the desired program REGISTER. Follow the online prompts to add the activity to your Cart. At this point, you may continue shopping, or you can check out. Online payment options are Visa or Mastercard.

You can register by phone at 250-725-3229 or in-person at 121 Third Street. In-person payment options are debit cards, cash, or cheque.

Registration opens three days after the latest Recreation Guide is released. Registration remains open until program start dates. If you would like to register for a program after it has begun, please contact recreation staff.

Financial Assistance is available. For more information, please contact recreation.

If a program is full, please add your or your child’s name to the waitlist. Waitlists are closely monitored, and program adaptations offered when available. If you are on a waitlist and space becomes available, you will receive an e-mail and a space will be held for 48 hours. This time may be extended to accommodate weekends or statutory holidays.

Program cancellations that are made at least one week in advance of the program start date will receive a full refund. Cancellations made within a week of the start date will be charged a 5% administration fee.

For drop-in programs, cancellations made within 24 hours will receive a full refund. Cancellations made within 24 hours are assessed by the program leader.

Instructors are aware of the development needs of children and tailor specific classes to meet these needs. Allowing children who don’t meet the requirements into programs could cause distractions and change the experience for all participants. However, some exceptions may apply. If you would like your child to be considered for an age exemption, please explain your reasoning in an e-mail to recreation.